RETURN POLICY
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you are sending your product back to us for a refund, please email us at support@marvie.co.uk> so we can mark your return in transit.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Gift Cards are non returnable.
There are certain situations where only partial refunds are granted
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Late or missing refunds
There is often some processing time before a refund is posted.
If it has been six weeks and you still have not received your refund yet, please contact us at support@marvie.co.uk>
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@marvie.co.uk>
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you are sending your product back to us for a refund, please email us at support@marvie.co.uk> so we can mark your return in transit.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Gift Cards are non returnable.
There are certain situations where only partial refunds are granted
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Late or missing refunds
There is often some processing time before a refund is posted.
If it has been six weeks and you still have not received your refund yet, please contact us at support@marvie.co.uk>
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@marvie.co.uk>
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.